Terms & Conditions

Last updated: 9/3/2025

1. Acceptance of Terms

By accessing and using Newton's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Newton provides WhatsApp automation and messaging services. Our platform allows businesses to automate customer communications, manage multiple WhatsApp accounts, and streamline their messaging workflows.

  • Multi-account WhatsApp management
  • Automated message responses
  • Contact and conversation management
  • Analytics and reporting tools
  • API integrations
3. User Obligations

As a user of Newton, you agree to:

  • Comply with all applicable laws and regulations
  • Respect WhatsApp's Terms of Service and policies
  • Not use the service for spam, harassment, or illegal activities
  • Maintain the security of your account credentials
  • Not attempt to reverse engineer or compromise our systems
  • Use the service only for legitimate business purposes
4. Privacy and Data Protection

We take your privacy seriously. Our collection, use, and protection of personal data is governed by our Privacy Policy. By using Newton, you consent to our data practices as described in our Privacy Policy.

We implement industry-standard security measures to protect your data and ensure compliance with applicable data protection regulations including GDPR and CCPA.

5. Service Availability

While we strive to maintain high availability, we cannot guarantee uninterrupted service. Newton may experience downtime for maintenance, updates, or due to circumstances beyond our control.

We are not liable for any losses or damages resulting from service interruptions, and we reserve the right to modify or discontinue services with reasonable notice.

6. Payment and Billing

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as specifically stated in our Refund Policy.

  • Prices are subject to change with 30 days notice
  • Failed payments may result in service suspension
  • Taxes may apply based on your location
  • Enterprise plans may have custom billing terms
7. Limitation of Liability

Newton's liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability in any matter arising out of or related to these terms shall not exceed the total amount paid by you to Newton in the twelve months preceding the incident.

8. Intellectual Property

All content, features, and functionality of Newton are owned by us and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

9. Termination

Either party may terminate this agreement at any time. Upon termination, your right to access and use Newton will cease immediately. We may terminate or suspend your account if you violate these terms.

You may export your data before termination. After termination, we may delete your data in accordance with our data retention policies.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through our service. Continued use of Newton after changes constitutes acceptance of the new terms.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Email: legal@newton.ink

Address: B1, 2G, Panchsheel Vatika, M.B. Road, Kolkata, WB, 700051